Wellnova privacy care
Cookie Policy for a clearer visit.
This Cookie Policy explains how Wellnova uses cookies and similar technologies to keep our personal care and wellness shopping experience functional, secure, measured, and thoughtfully improved.
Overview
A calm, transparent approach to site technology.
Cookies are small text files placed on your browser or device when you visit a website. At Wellnova, cookies help the site remember practical choices, support secure shopping functions, understand how visitors interact with our pages, and maintain a smooth experience while browsing personal care and health wellness essentials.
Performance cookies
These cookies help us understand page speed, browsing patterns, product discovery flow, and general site performance so we can improve the customer experience without relying on personally intrusive content.
Preference cookies
These cookies may remember choices such as region, display preferences, recently viewed pages, and other settings that help make repeat visits more convenient and consistent.
Marketing cookies
When enabled, these cookies may help measure campaigns, understand which product categories visitors respond to, and present more relevant wellness and personal care content across supported channels.
Why cookies matter
Small signals that help create a smoother wellness shopping path.
Cookies can help keep your cart available while you browse, support secure account and checkout interactions, reduce repeated prompts, and help us understand whether our pages are clear, useful, and easy to move through.
How Wellnova uses cookies
We may use cookies and similar technologies to operate the website, support shopping features, remember practical settings, measure site performance, help protect against misuse, and understand how visitors interact with product, policy, and support pages.
Cookies may be set directly by Wellnova or by trusted service providers that help us operate the website, process orders, measure performance, provide customer support, or improve the browsing experience.
Types of information cookies may collect
Depending on your browser settings and consent choices, cookies may collect or store information such as device type, browser type, approximate location derived from network data, session identifiers, pages visited, links selected, cart activity, checkout progress, and preference settings.
Cookies do not usually identify you by name on their own, but they can be associated with other information when you sign in, place an order, contact support, or interact with our services.
Third-party technologies
Some cookies and similar technologies may be provided by third-party services used for website hosting, payment processing, analytics, security, advertising measurement, customer communication, or order-related functions.
These providers may process cookie information according to their own privacy terms. We choose service providers to support practical website operations and a more reliable customer experience.
Managing cookie choices
You can manage cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive alerts before cookies are stored. Blocking some cookies may affect site features such as cart memory, checkout flow, saved preferences, or support tools.
- Use your browser privacy settings to delete or block cookies.
- Use available privacy controls on the website when presented.
- Review your device settings for advertising and tracking preferences.
- Contact us if you need help understanding this policy.
Cookie retention
Some cookies last only for a browsing session and are deleted when you close your browser. Others may remain for a longer period so the site can remember settings, support security, or measure site performance over time.
The exact retention period depends on the cookie type, provider, browser settings, and whether you delete cookies manually.
Policy updates
We may update this Cookie Policy from time to time to reflect changes in website features, technology, legal requirements, or operational needs. When we update this page, the revised date at the top of the policy will be changed.
Your control
Simple ways to adjust your cookie experience.
Cookie controls vary by browser and device, but the practical options are usually similar. You can accept cookies, delete them after browsing, limit certain categories, or block non-essential cookies where controls are available.
- A Browser settingsOpen your browser privacy menu to remove cookies, block third-party cookies, or set site-specific preferences.
- B Device settingsReview advertising, privacy, and tracking controls available on your phone, tablet, or computer.
- C Support requestFor questions about Wellnova privacy practices, contact our support team for clear guidance.
Need help?
Questions about cookies or privacy choices?
Our support team can help with privacy-related questions, order support, and general guidance about shopping with Wellnova. Standard order processing and shipping time is 3–5 business days.